Frequently Asked Questions
Where are your retail locations?
We are always looking for retail partners and working to form collaborative relationships to bring our products closer to you, our valued customers. Currently you can find our products in Fernie, BC at the Green Petal. Stay tuned for Calgary and Canmore, AB locations. If you are a Calgary local, please email us and we might be able to work out a special delivery option.
Where do you ship to? How long does it take?
Currently we ship to Canada and the United states via Canada Post. Local shipping takes approximately 2 business days, regional shipping can be up to 5 business days, and national shipping can be up to 9 business days. These delivery standards are for items sent between most major cities.
Do you use preservatives in your products? How long do your products last?
Since all our products are made with natural ingredients, we do not add synthetic preservatives. However many of the ingredients we use are natural preservatives, like beeswax (which is also antibacterial) and lavender essential oil. Furthermore, to help ensure freshness, we only make our products in small batches. We recommend our products are best used up to 1 year after purchase.
Do you use local sources for your natural ingredients?
We try our best to use local sources for our ingredients where we can. We look for ethically sourced base ingredients, for example our Shea butter comes from an ethically run co-op on Ghana, Africa.
Are your products suitable for oily or sensitive skin?
Our products are made from all natural ingredients with no harmful chemicals or additives and are suitable for all skin types. That being said, you should test the product on a small area first to ensure that it is right for you.
Are your products suitable for vegans?
Some of our products contain honey.
Do you test your products on animals?
No! All our products are tested on sisters and friends. #testedonfriendsnotanimals
Are your products certified organic and non GMO?
We strive to use certified organic ingredients where we can, while still offering a competitive price. Similar to our value of natural ingredients, we do not use GMO ingredients.
Do you sell wholesale and like to collaborate?
YES! We always are looking for stockist and wholesale opportunities. Send us an email, we'd love to hear from you and are open to any ideas that promote an inclusive community.